0800 009 2959

  sales@weloveblinds.com

Searching...

Categories

Products

0
  • Delivery & Tracking

    We know that you can't wait to get your gorgeous new blinds. Once we've finished creating your made to measure order we will deliver them to you as soon as we possibly can using our network of trusted couriers.

December 2020 Delivery Update

As the holiday season approaches our team is increasingly busy creating beautiful blinds for customers across the UK. We understand that you would like your new blinds for Christmas and we're working towards delivering as many orders as we possibly can. With that in mind, we have set out some clear cut-off dates for pre-Christmas deliveries. 

Delivery & Shipping

We take from as little as 5-7 days* to make and deliver your blinds – pretty fast right!

The key points:

  • Standard delivery is £9.99 per order for a 48-hour delivery.
  • Orders of £100 or over are eligible for free delivery.
  • There is a limit on the delivery of blinds of up to 3m in size, above this will quoted on delivery.
  • There is a maximum of 5 samples per person.
  • We will provide a link to the courier service for you to track your order.

Fast and reliable delivery

Using reliable courier services our make and delivery times are generally around 5-7 days. When your order is ready to go, we will send you an alert email and tracking number to follow your order.

Estimated Delivery Times

We specify an estimated delivery time on the landing page of each product, please note that if we specify 7 days it means 7 working days from the moment payment reached our bank account (usually within 24 hours). The specified delivery terms do not apply during busy times of the year, e.g. bank holidays and the Christmas period. A more specific delivery date is available from the order tracking login once the order has been placed. (Deliveries to certain areas are subject to extra charges after an order has been placed, e.g. Republic of Ireland and the Channel Islands, Isle of Wight, Scottish Highlands, we will inform you of the extra charge from the carrier as soon as possible. You have the option to cancel the order if the extra charge is not accepted.)

Delivery will be made to the address specified by you. Please note that we can only deliver products within the UK and Northern Ireland. All deliveries will be made to you by our courier. We do our best to secure delivery within the period quoted but shall not be liable for loss occasioned by delay in delivery or arising out of any cause beyond our control. We advise you not to book a fitter to install a product until the order has been delivered and that you have checked that there are no defects and that all parts are complete.

Covering the UK and Ireland

We guarantee delivery to all of mainland UK, Northern Ireland and the Republic of Ireland. We are able to service additional areas to include the Isle of Man, Isle of Wight and Highlands of Scotland with an additional surcharge on the delivery price, which will be indicated in the cart section of your order. We currently do not deliver to outside of the UK and Ireland.

Where is my order?

You can track your order via the dispatch email we will send you. We will send you an email when you order is ready to be dispatched, this will include a tracking number so you can check the delivery directly with the courier service.

What are your delivery times?

 

Our delivery times are generally around 5-7 days, but around holiday times that may change. We always keep you up to date with the progress of your order via email or you can log into your registered account

Blind typeDelivery estimates
Roller blinds 7-10 working days
Vertical blinds 7-10 working days
Roof window blinds 10-14 working days
Aluminium Venetian blinds 10-14 working days
Faux-wood Venetian blinds 14-21 working days
Wooden Venetian blinds 14-21 working days
Roman blinds 14-21 working days

Where can you deliver?

We guarantee delivery to all of mainland UK, Northern Ireland and the Republic of Ireland. We are able to service additional areas to include the Isle of Man, Isle of Wight and Highlands of Scotland with an additional surcharge on the delivery price, which will be indicated in the cart section of your order. We currently do not deliver to outside of the UK and Ireland.

Do you let me know when my order is ready?

Once your order is ready for dispatch we notify you via email with all the details you need to track your order and the expected delivery date.

What happens if I am not in when the delivery arrives?

Usually, Parcelforce will leave a note, and you can contact them to rearrange a delivery time when you know you will be in.

The parcel is damaged, what do I do?

If the package is in any way damaged please drop us an email to sales@weloveblinds.com and our customer service team will arrange a replacement if the fault lies at the production end. Please check your parcel on delivery as it needs to be signed for as damaged or we need to be informed 24 hours of the parcel being delivered.

Forget FOMO!

Subscribe to our newsletter and relax, safe in the knowledge that you'll get all our style news, product updates and special offers straight to your inbox.
Invalid Input
Invalid Input
Invalid Input